Printer offline error is a common problem faced by many HP printer uses. If your HP printer offline, it means, it is unable to communicate with the computer. The error can be hard to troubleshoot for the people using the printer for the first time. So, if your HP printer is also showing you an offline error, follow the guidelines mentioned in the post to resolve the problem.
HP Printer says offline: How Can I Fix It?
To troubleshoot the "HP Printer says offline" error on your computer, follow the steps:
Use HP print and scan doctor to check connectivity
You can download the HP print and scan doctor software on your computer to deal with the printer offline error.
Visit HP official website.
Download the installer file.
Click on the .exe folder you have downloaded by visiting the download section.
When the program opens for the first time, you need to click on the Start button.
After this, select your printer from the available list, and proceed with the onscreen instructions.
Click on the fix printing option.
In case the printer error still exists, proceed with the next troubleshooting step.
Set Default Printer
You might have made the changes in your default print settings by mistake due to which printer offline error is showing on your screen. For HP printer offline fix, you can set your printer as the default printer again and start using it online. Here are the steps to follow:
Go to the 'Devices' section from the Start menu.
Click the Devices and Printer option.
Right-click on your device, and set it as the default printer.
Try printing the document and see if it works.
Update the printer firmware
The outdated firmware of your HP Printer can also be the reason that the device is appearing offline. To fix this concern you can update your printer firmware to its latest version available. This will surely fix your problem and let you print the documents again.
We hope that these simple steps will help you fix the "HP printer is offline" error on your device. If you are still unable to bring your printer online again, we recommend you to contact the HP experts and avail of instant professional assistance to get rid of issues. You can contact the experts anytime from anywhere for the printer issues, and they will come up with the best solution to fix your concern.
Source Url: https://www.apsense.com/article/my-hp-printer-is-offline-how-can-i-fix-it.html